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Why the iPhone X should be handled with extra care

Many of us cradle our iPhones like highly prized possessions. New tests suggest you'll want to baby the new iPhone X even more.

Gadget warranty company SquareTrade ran Apple's latest high-end handheld through a series of robotic torture tests and found that in addition to being the most expensive iPhone yet, the X is also the company's most delicate.

"Despite Apple's claims that their glass is the most durable ever in a wholesale iPhone 6s LCD screen , the iPhoneX is the most breakable iPhone we've ever tested," Jason Siciliano, a SquareTrade marketing executive, said in a release. "The iPhoneX's fragility, along with Apple's $549 fee for most repairs, make it the definition of a high-risk phone."

Apple didn't immediately respond to a request for comment.

A SquareTrade video shows the X's screen shattered after a six-foot (1.8-meter) face-down drop that rendered both the screen and the device's facial recognition feature unresponsive. A side drop test of a different unit also left the phone's screen numb to a touch, while a drop on its back glass panel left loose shards of broken glass on a third X.

Adding even more insult to all that physical injury, SquareTrade's technician found that the $1,000 iPhone is harder and more expensive to repair than its predecessor models.

It's worth mentioning here that it's in SquareTrade's interest as a device warranty company to highlight the fragility of an expensive device like the iPhone X.

That said, CNET's own durability tests returned similar results, with the iPhone X glass cracking on a first drop from only 3 feet (a little less than a meter), half the distance of SquareTrade's drop test.

Watch and compare our in-house tests below. You may also want to take a look at our top tips for protecting your new iPhone 6s display and our collection of the best iPhone X cases while you're at it.


Posted by phoneparts at 16:27Comments(0)